Frequently Asked Questions

Everything you need to know about shopping with Mimi & Co.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.

Do you offer international shipping?

Yes, Mimi & Co ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I contact customer support?

Our team is available via email at support@mimiandco.com or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.